Big Eye Network — Terms of Service

Effective Date: June 2, 2026

1. Acceptance & Eligibility

1.1 Agreement to Terms

By accessing or using the Big Eye Network platform — including bigeyenetwork.com, the web application, and the iOS and Android mobile applications (collectively, the "Service") — you agree to be bound by these Terms of Service ("Terms"). The Service is operated by Big Eye Network, LLC ("Big Eye," "we," "us," or "our"), a limited liability company organized under the laws of the State of Florida.

If you do not agree to these Terms, you must not access or use the Service.

1.2 Minimum Age

You must be at least 13 years old (or the higher minimum age required by applicable law in your jurisdiction) to use the Service. Big Eye does not knowingly permit children under 13 to create accounts or submit any personal information. If we learn that a user is under 13, we will promptly deactivate the account and delete associated data in accordance with our Privacy Policy and applicable law, including the U.S. Children's Online Privacy Protection Act ("COPPA").

1.3 Users Under the Age of Majority

If you are at least 13 but have not yet reached the age of majority in your jurisdiction (typically 18 in the United States), you may only use the Service with the verified consent and active supervision of a parent or legal guardian. The parent or guardian must read and agree to these Terms on your behalf and accepts responsibility for your use of the Service. Big Eye may require additional verification steps to confirm parental consent.

1.4 Capacity and Authority

By accepting these Terms, you represent and warrant that:

• you have the legal capacity to enter into a binding contract under applicable law;
• if you are accessing the Service on behalf of a company, organization, or other legal entity, you have authority to bind that entity, and these Terms apply to you individually and to that entity; and
• your use of the Service does not violate any applicable law or regulation.

2. The Service & Accounts

2.1 Account Creation

To access certain features, you must create an account. When registering, you agree to provide accurate, current, and complete information and to keep that information up to date. You may not use a false identity, impersonate any person, or create an account using another person's information without authorization.

2.2 Account Security

You are responsible for:

• maintaining the confidentiality of your login credentials;
• all activities that occur under your account, whether or not authorized by you; and
• notifying Big Eye immediately at support@bigeyenetwork.com if you suspect unauthorized access to your account.

Big Eye will not be liable for any loss or damage arising from unauthorized use of your account where you failed to promptly notify us after becoming aware of such unauthorized use.

2.3 One Account Per Person

Each individual may maintain only one personal account. You may not create duplicate accounts, use another person's account, or otherwise misrepresent your identity or account status.

2.4 Suspension and Termination by Big Eye

Big Eye reserves the right to suspend, restrict, or terminate your account, with or without notice, if:

• we have reasonable grounds to believe you have violated these Terms or any incorporated policy;
• we are required to do so by law or legal process;
• your account poses a risk of harm to other users, third parties, or Big Eye; or
• continued operation of your account would expose Big Eye to legal liability.

Where practicable, Big Eye will provide you with a statement of reasons for suspension or termination and, for EU/EEA/UK users subject to the EU Digital Services Act ("DSA"), information about available internal-appeal and out-of-court dispute-resolution processes.

2.5 Account Deletion

You may delete your account at any time through the in-app settings or by contacting support@bigeyenetwork.com. Deletion removes your ability to access the Service, but Content you have previously uploaded may remain available for a period of time consistent with our Privacy Policy, technical constraints, and our obligations to third parties (such as users who have legitimately received tips or subscriptions).

3. Documents That Apply to You

3.1 Incorporated Policies

Your use of the Service is also governed by the following documents, each of which is incorporated into these Terms by reference:

3.2 Order of Precedence

In the event of a conflict between these Terms and an incorporated policy, these Terms control unless the specific incorporated policy expressly states that it supersedes these Terms on a particular point. No informal statement, email, or communication by any Big Eye employee creates an obligation beyond what is written in these Terms and incorporated policies.

4. Your Content & Licenses

"Content" means anything you upload, post, submit, share, stream, message, tag, comment, or otherwise make available through the Service (videos, audio, music, images, text, comments, captions, usernames, profile materials, livestreams, clips, reviews, metadata). "Upload" means any such act of making Content available.

The grant of rights you give Big Eye with respect to your Content, the representations you make about it, and the licenses you receive back are set out in full in the User Content Terms. By uploading any Content you agree to those terms. Nothing in this Section 4 limits or replaces the User Content Terms.

5. Acceptable Use

5.1 Conduct Rules

Your conduct on the Service — including how you interact with other users, how you use technical features, and how you operate any integrations or automated tools — is governed by the Acceptable Use Policy. Content categories (what types of content are permitted or prohibited) are governed by the Community Guidelines. You must comply with both.

5.2 No Obligation to Host

Big Eye is under no obligation to host, display, distribute, or monetize any Content. We reserve the right to remove, restrict, or demote any Content that violates these Terms or our incorporated policies, or that we determine in our sole discretion to be harmful, misleading, or otherwise objectionable. For EU/EEA/UK users, we will provide a statement of reasons for content-moderation actions as required by the DSA and make available an internal-appeal mechanism for at least six (6) months following the action.

6. Paid Features, Tips & Subscriptions

6.1 Governing Documents

All paid features — including one-time tips from Viewers to Creators, recurring channel subscriptions, and any other transactions — are governed by the Terms of Sale and, for Creators participating in monetization programs, the Monetization & Economics Terms. Those documents set out pricing, payment processing (including web-based payments via third-party processors such as Stripe and in-app purchases via the Apple App Store and Google Play), refund and chargeback rules, and payout terms.

6.2 No Guarantee of Monetization

Access to creator monetization features (advertising revenue share, tips, subscriptions) is subject to eligibility criteria set by Big Eye in its sole discretion and may be modified or terminated at any time. Big Eye does not guarantee any particular level of earnings, views, tips, or subscribers. Nothing in these Terms creates an employment relationship, partnership, joint venture, or agency relationship between Big Eye and any Creator.

6.3 Taxes

You are solely responsible for all taxes, levies, and duties applicable to payments you receive through or make via the Service. Big Eye may withhold or collect taxes as required by applicable law.

7. Intellectual Property of Big Eye

7.1 Ownership of the Platform

The Service — including its software, code, design, user interface, databases, algorithms, trademarks, trade dress, logos, and all other materials created by or for Big Eye — is owned by Big Eye Network, LLC or its licensors and is protected by copyright, trademark, patent, trade secret, and other intellectual-property laws. Nothing in these Terms transfers any ownership interest in the Service to you.

7.2 Trademarks

"Big Eye" and "Big Eye Network" (and associated logos) are trademarks of Big Eye Network, LLC. You may not use these marks without prior written permission, except as strictly necessary to describe the Service in factual, non-misleading ways consistent with Big Eye's then-current trademark guidelines. All other trademarks appearing on the Service belong to their respective owners.

7.3 Limited License to Use the Service

Subject to your ongoing compliance with these Terms, Big Eye grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for its intended purposes. This license does not include the right to:

• copy, reproduce, distribute, or create derivative works of any part of the Service;
• reverse engineer, decompile, disassemble, or attempt to extract source code from any part of the Service, except where applicable law expressly permits it and only to the minimum extent required;
• frame or mirror any page of the Service without Big Eye's prior written consent;
• use any Big Eye trademark, logo, or brand feature without prior written permission; or
• sell, resell, sublicense, or commercialize access to the Service except as expressly permitted by Big Eye.

7.4 Restrictions

You must not access the Service by any means other than the interfaces Big Eye provides or authorizes. Automated access (bots, scrapers, crawlers) is permitted only to the extent expressly authorized by Big Eye in writing or in the applicable API terms.

7.5 Feedback

If you submit ideas, suggestions, feedback, or improvements regarding the Service ("Feedback"), you grant Big Eye a perpetual, irrevocable, royalty-free, worldwide, sublicensable license to use, reproduce, modify, create derivative works from, and incorporate the Feedback into the Service or any other product or service, without compensation or attribution to you.

8. Third-Party Services & Links

8.1 No Endorsement

The Service may contain links to, or integrations with, third-party websites, services, or content ("Third-Party Services"). Big Eye does not endorse, control, or assume responsibility for any Third-Party Service. Your interactions with Third-Party Services are governed solely by the terms and privacy policies of those third parties.

8.2 App-Store Terms

If you download or access the Service through the Apple App Store, your use is also subject to the Apple Media Services Terms and Conditions and the Apple Developer Program License Agreement, as applicable. Apple is not a party to these Terms and bears no responsibility for the Service. If you download or access the Service through the Google Play Store, your use is also subject to Google's Terms of Service and Google Play's developer and consumer policies. Google is not responsible for the Service, and any claims relating to the Service must be directed to Big Eye, not to Apple or Google.

8.3 Payment Processors

Payments on the web platform are processed by third-party payment processors (such as Stripe). Your use of those processors is subject to their own terms and privacy policies. Big Eye is not responsible for errors, outages, or disputes arising from third-party payment processing.

9. Privacy

Big Eye's collection, use, and disclosure of your personal information is governed by the Privacy Policy and the Cookie Policy, both of which are incorporated into these Terms by reference. By using the Service, you consent to such practices as described in those policies, subject to the legal bases and rights described therein. If you have questions about our privacy practices or wish to exercise data-subject rights, contact privacy@bigeyenetwork.com.

10. Termination & Suspension

10.1 Termination by You

You may stop using the Service and delete your account at any time. Deletion does not entitle you to a refund of any amounts already paid, except as set out in the Terms of Sale or required by applicable law.

10.2 Termination by Big Eye

Big Eye may suspend or terminate your access to the Service, in whole or in part, at any time and for any reason (including no reason), with or without notice. Where feasible, Big Eye will provide advance notice and a statement of reasons.

10.3 Effect of Termination

Upon termination:

• all licenses granted to you under these Terms and incorporated policies immediately cease;
• you must cease all use of the Service and any Big Eye trademarks;
• provisions that by their nature survive termination will continue in full force and effect, including Sections 4 (Your Content & Licenses), 7 (Intellectual Property of Big Eye), 11 (Disclaimers), 12 (Limitation of Liability), 13 (Indemnification), 14 (Dispute Resolution), 15 (Governing Law), and 17 (General Provisions).

10.4 Content After Termination

Following account deletion or termination, Big Eye may retain and continue to store your Content for a period consistent with the Privacy Policy, applicable law, and legitimate operational needs (e.g., legal holds, backup retention schedules). Content that was shared with or licensed to other users prior to termination may remain accessible to those users consistent with the User Content Terms.

11. Disclaimers of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.

Without limiting the foregoing, Big Eye expressly disclaims:

• any implied warranty of merchantability, fitness for a particular purpose, title, or non-infringement;
• any warranty that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components;
• any warranty regarding the accuracy, reliability, completeness, or timeliness of any Content or information made available through the Service; and
• any warranty that defects in the Service will be corrected.

Nothing in these Terms limits or excludes any warranty that cannot be disclaimed under applicable law, including statutory guarantees available to consumers in the EU, UK, Australia, or other jurisdictions that do not permit such exclusions.

12. Limitation of Liability

12.1 Exclusion of Consequential Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BIG EYE NETWORK, LLC, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS, EVEN IF BIG EYE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.2 Aggregate Cap

BIG EYE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU PAID TO BIG EYE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) US$100.

12.3 Consumer Rights

Nothing in this Section 12 limits Big Eye's liability for: (i) death or personal injury caused by Big Eye's negligence; (ii) fraud or fraudulent misrepresentation; (iii) any liability that cannot be excluded or limited under applicable law, including mandatory consumer-protection statutes in the EU, UK, Australia, or other jurisdictions.

13. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Big Eye Network, LLC and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• your access to or use of the Service;
• your violation of these Terms or any incorporated policy;
• your Content or anything you Upload to the Service;
• your violation of any applicable law or the rights of any third party (including intellectual-property rights, privacy rights, or rights of publicity); or
• any dispute between you and another user of the Service.

Big Eye reserves the right to assume exclusive control of the defense of any claim subject to indemnification by you, at your expense. You agree to cooperate fully with Big Eye's defense of such claims.

14. Dispute Resolution; Arbitration; Class-Action Waiver

14.1 Informal Resolution First

Before filing any formal legal proceeding, you and Big Eye agree to attempt to resolve any dispute informally. The party with a grievance must send written notice to the other party describing the claim in reasonable detail. You must send notice to legal@bigeyenetwork.com and 2875 S Ocean Blvd, #200-57, Palm Beach, FL 33480. Big Eye will send notice to the email address associated with your account. The parties will have sixty (60) days from the date notice is received to attempt to resolve the dispute informally. If the dispute is not resolved within that period, either party may pursue the remedies in this Section 14.

14.2 Binding Arbitration

EXCEPT AS PROVIDED IN SECTIONS 14.4 AND 14.7, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, OR THE BREACH, TERMINATION, ENFORCEMENT, INTERPRETATION, OR VALIDITY THEREOF (INCLUDING THE DETERMINATION OF THE SCOPE OR APPLICABILITY OF THIS AGREEMENT TO ARBITRATE), WILL BE RESOLVED EXCLUSIVELY BY BINDING INDIVIDUAL ARBITRATION under the Consumer Arbitration Rules (or, if you are not a consumer, the Commercial Arbitration Rules) of the American Arbitration Association ("AAA"), as modified by this Section. The arbitration will be conducted in Sarasota, Florida, unless otherwise agreed in writing. The arbitrator's award will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Arbitration Fees and Costs

AAA filing fees will be allocated as provided in the AAA Consumer Arbitration Rules. For claims under US$10,000, Big Eye will pay all AAA filing, administration, and arbitrator fees unless the arbitrator finds your claim frivolous. For claims US$10,000 or over, fee allocation follows the AAA rules.

14.4 Small-Claims Carve-Out

Either party may bring an individual claim in small-claims court in Sarasota, Florida (or the small-claims court of your county of residence, if applicable), provided the claim qualifies under that court's jurisdictional limits and is brought solely on an individual (not class) basis.

14.5 Opt-Out Right

You may opt out of the arbitration and class-action waiver provisions of this Section 14 by sending written notice to legal@bigeyenetwork.com within thirty (30) days of the date you first create an account or, if you are an existing user when these Terms take effect, within thirty (30) days of the effective date. Your opt-out notice must state your name, email address, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms.

14.6 Class-Action and Jury Waiver

YOU AND BIG EYE EACH WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. All disputes must be brought solely on an individual basis. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of class or representative proceeding, unless both parties agree in writing.

14.7 Severability of Arbitration Clause

If any portion of this Section 14 is found invalid or unenforceable, that portion will be severed, and the remainder of this Section 14 will continue in full force and effect, except that if the class-action waiver in Section 14.6 is found unenforceable, the entire arbitration agreement in this Section 14 (except the small-claims carve-out) will be null and void.

14.8 EU and UK Consumer Carve-Out

Notwithstanding Sections 14.2 through 14.6, if you are a consumer resident in the European Union or the United Kingdom, nothing in this Section 14 limits or removes:

• your right to bring claims before the courts of the EU member state or UK jurisdiction in which you are resident;
• your rights under mandatory consumer-protection laws of your home jurisdiction; or
• your right to use alternative dispute-resolution mechanisms made available under applicable EU or UK law (including the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr/).

15. Governing Law

These Terms and any dispute arising out of or in connection with them will be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles. To the extent any claim is not subject to binding arbitration under Section 14, the exclusive jurisdiction and venue for such claim will be the state or federal courts located in Sarasota, Florida, and you and Big Eye each consent to the personal jurisdiction of those courts, except as provided in Section 14.8 for EU/UK consumers.

16. Changes to the Service and to These Terms

16.1 Changes to the Service

Big Eye may modify, suspend, or discontinue any part of the Service at any time, with or without notice, and without liability to you. We will try to provide reasonable advance notice of material changes where practicable.

16.2 Changes to These Terms

Big Eye may revise these Terms at any time. When we make material changes, we will provide notice by (a) posting the revised Terms to the Service with an updated effective date, and (b) sending an email to the address associated with your account or displaying a prominent in-app notification. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those Terms. If you do not agree to the revised Terms, you must stop using the Service and delete your account before the effective date.

17. General Provisions

17.1 Severability

If any provision of these Terms is held unlawful, void, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

17.2 Entire Agreement

These Terms, together with all incorporated policies listed in Section 3, constitute the entire agreement between you and Big Eye regarding the Service and supersede all prior understandings, agreements, representations, and warranties, both written and oral, with respect to the Service.

17.3 No Waiver

Big Eye's failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorized representative of Big Eye.

17.4 Assignment

You may not assign or transfer any of your rights or obligations under these Terms without Big Eye's prior written consent. Big Eye may assign these Terms, in whole or in part, to any affiliate or successor in connection with a merger, acquisition, reorganization, sale of assets, or operation of law, without your consent and without notice (except as required by law).

17.5 Notices

Legal notices to Big Eye must be sent to legal@bigeyenetwork.com and 2875 S Ocean Blvd, #200-57, Palm Beach, FL 33480. Big Eye will send notices to you at the email address or in-app notification channels associated with your account.

17.6 Force Majeure

Big Eye will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disasters, war, terrorism, pandemics, civil unrest, government actions, internet or telecommunications failures, or actions of third-party infrastructure providers.

17.7 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

17.8 Export Controls and Sanctions

You may not use the Service if: (a) you are located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist-supporting" country; or (b) you are listed on any U.S. Government list of prohibited or restricted parties, including the OFAC Specially Designated Nationals list or the BIS Entity List. You represent and warrant that neither (a) nor (b) applies to you, and you agree to comply with all applicable export-control and sanctions laws and regulations.

17.9 Accessibility

Big Eye is committed to making the Service accessible to users with disabilities. We strive to meet WCAG 2.1 AA where technically feasible. If you encounter accessibility barriers, please contact support@bigeyenetwork.com and we will work to address them.

18. Contact

For general inquiries, legal notices, or questions about these Terms:

• Email: legal@bigeyenetwork.com
• Mailing address: 2875 S Ocean Blvd, #200-57, Palm Beach, FL 33480

For privacy or data requests:

• Email: privacy@bigeyenetwork.com

For copyright or DMCA matters:

• Email: copyright@bigeyenetwork.com
• DMCA Agent: Big Eye Network, LLC, Attn: Copyright Agent, 2875 S Ocean Blvd, #200-57, Palm Beach, FL 33480; copyright@bigeyenetwork.com

For user support:

• Email: support@bigeyenetwork.com
• Support portal: https://bigeyenetwork.com/help